Studio
policies.

At Cristal Minaya & Co., we are committed to providing every guest with a relaxing, professional, and personalized experience. Please review the information below before your appointment.

01

Before your appointment

To ensure your visit runs smoothly, all required intake and consent forms for your scheduled service(s) will be provided after booking. These forms must be completed before your appointment. Failure to submit the required forms may result in the cancellation of your appointment.

02

Arrival

Please arrive a few minutes before your scheduled appointment to allow time to get settled before your service begins.

03

Before- & after-hours appointments

Appointments requested outside of regular business hours are available by approval only and are subject to a $50 convenience fee in addition to the service price.

04

Children & guests

To maintain a relaxing environment for all guests, only clients receiving services are permitted in the treatment room. Because our studio is located inside SOMA Fitness, childcare may be available through the SOMA Kids Club during your appointment. We recommend contacting SOMA Fitness directly for current availability, hours, pricing, and enrollment requirements. Children are not permitted inside the studio and must remain in the Kids Club for the duration of the appointment.

05

Questions

If you have any questions before your appointment, please don’t hesitate to reach out. We’re happy to help and look forward to welcoming you to Cristal Minaya & Co.